store.trimet.orgSwitching From Paper Tickets

Masks still required on TriMet Masks still required on TriMet Updated: 4:02pm, Tue. Jun. 1, 2021 Even if you are vaccinated, masks are still required on transit according to federal regulations. More TriMet Skip to Content COVID-19 Menu COVID-19 COVID-19 (Coronavirus) Updates -- COVID-19 COVID-19 (Coronavirus) Updates Maps & Schedules System Map, Route Maps, Timetables Stops & Stations Find a Nearby Stop, Get Stop Details Fares Prices, Passes, Where to Buy Hop Fastpass is your ticket to ride. Tap the green Hop reader every time you board or transfer. Adult For ages 18–64 $2.50 Ride for 2½ Hours $5 Day Pass Honored Citizen Low income, 65+, Medicare or disability $1.25 Ride for 2½ Hours $2.50 Day Pass Youth 7–17 or high school/GED $1.25 Ride for 2½ Hours $2.50 Day Pass Learn more about fares and Hop Guide Our Services, Park & Ride, Bike Parking Modes BUS MAX Light Rail WES Commuter Rail LIFT Paratransit Portland Streetcar FAQ Paying your fare Bringing your bike Park & Ride Rules for riding Accessibility What can I bring? Traveling with kids Groups and field trips Trip Tools Plan your trips and get service info on-the-go. Help Center Customer Service, Lost & Found More Riders Club Hop card giveaways, surveys, contests, events and more. Blog Transit news, behind-the-scenes features and fun stuff for riders. Gear Store TriMet t-shirts, throwback t-shirts, posters, maps and more. Links Hop Fastpass ™ App Center About us Email Updates Get service updates by email or SMS Help Center Customer Service, Lost & Found Home : to Hop Whether you’re buying fare for yourself or for others, we’ve got you covered. If you’re used to buying paper fares, either for yourself or on behalf of an organization, we’re ready to help you make the switch to Hop Fastpass . Start by finding a scenario below that applies to you — in most cases, you’ll find that making the transition is pretty simple. (In fact, buying your fare might become a lot easier once you’re using Hop!) If you have any questions, we’re happy to help. Just send us a note at help@myhopcard.com or give us a call at 1-844-MYHOPCARD (694-6722). For Riders For Organizations For Riders I buy my fare at a store like Fred Meyer or Safeway Next time you’re at the store ready to buy your fare, pick up a reloadable Hop card from the gift card rack or from the customer service counter. (Cards are available for Adult, Honored Citizen and Youth riders; there is a one-time $3 fee.) Participating retailers include Albertsons, Fred Meyer, New Seasons, Plaid Pantry, Safeway and many more — see the full list here . When you check out, you can load $5 or more onto your card. When you’re ready to reload, you can add money using the website, app or phone hotline, or you can reload with cash at the store. Albertsons and Safeway stores no longer sell traditional paper fares. Stores such as Albertsons, Fred Meyer, New Seasons, QFC, Safeway and WinCo stopped selling traditional paper fares in 2018. Paper fares for LIFT paratransit are still available. Where to buy and reload Hop cards How Hop works I buy my fare on the bus or from the ticket machine You can still buy your fare on the bus using cash (you’ll get a paper transfer receipt like before) or at ticket machines using a card or cash. Note that all ticket machines now exclusively sell 2½-hour and 1-day Hop tickets — these are similar to the paper fares they sell today, but they have electronics inside and must be tapped on a Hop reader every time you board or transfer. Learn more about Hop tickets I buy my fare from the TriMet Ticket Office Our ticket office in Pioneer Square stopped selling paper fares on June 1, 2019*. You can buy and reload all types of Hop cards there, and our staff are happy to help set you up and answer any questions you have. The ticket office is open Monday through Friday from 8:30 a.m. to 5:30 p.m. *Paper fares for LIFT paratransit are still available. Plan your trip I get my fare from a community organization or social service agency We will continue to work with organizations that provide fares for their clients and community members. Instead of paper tickets and passes, these groups will distribute Hop tickets or add electronic passes onto Hop cards. Just remember to tap the green Hop reader every time you board or transfer! For Organizations I buy fares on behalf of an organization Just like before, there are a number of ways to get fare to your organization’s clients. Opening an account is the easiest way to load fare, including day or month passes, onto your clients’ Hop cards on a regular basis (similar to the way employers manage cards for their employees). This is a good option for organizations that work consistently with the same clients. If you simply need to distribute 2½-hour or 1-day Hop tickets, opening an account will let us send fare directly to your organization. Setting up an account is easy and there is no upfront cost or requirement to buy. There is no contract required if you pay for your order upfront with a credit card. Send us a note at employerprograms@trimet.org if you’re interested in signing up or learning more. Unvalidated 2½-hour and 1-day Hop tickets are also available from the TriMet Ticket Office in Pioneer Courthouse Square. I want to load money onto clients’ Hop cards .expand_header Your organization might be eligibile to become an official ticket outlet with the ability to sell and reload Hop cards. (You’ll have the option to be listed on our map of retailers where the general public can buy and reload cards, or remaining unlisted.) Send us a note at hopoutreach@trimet.org if you’re interested in learning more. -- My non-profit organization is a 501(c)(3) and we’d like more information about your Access Transit programs If your organization would like to seek eligibility for grants or reduced fares for people with qualifying incomes, please visit https://trimet.org/accesstransit . None of these options seems right for me Don’t worry. We are committed to making sure Hop works for everyone, and we would love to help get you on board. Send a note to hopoutreach@trimet.org with any comments or questions and we’ll follow up with you. TriMet - How life moves Facebook Instagram Twitter LinkedIn Flickr -- YouTube Email © TriMet • Terms of Use • Privacy Policy • About Us • Customer Service • Employee Resources Preview our updated Terms of Service and Privacy Policy effective June 7, 2021. © TriMet...